Speaker CleanerHow can we help?
Answers to common questions about cleaning water and dust, the tools and your subscription. If you can't find what you need, email us and we'll get back to you.
Getting the best results
How do I clean my speaker?
1. Remove any case that covers the speaker and turn the volume all the way up.
2. Hold your iPhone with the speaker facing down.
3. Open the Cleaner tab and tap start. Keep the phone away from your ears while it plays.
If the sound is still muffled, run Deep clean or repeat the clean a couple of times.
My speaker still sounds muffled after cleaning.
Some water can remain deep inside. Let your iPhone dry for a few hours with the speaker facing down, then clean again. Avoid heat sources, compressed air and cotton swabs.
If the sound doesn't improve after a day, your speaker may need service. Contact Apple Support or an Apple Authorized Service Provider.
I can't hear any sound when cleaning.
Check that silent mode isn't affecting media volume, the volume is turned up, and no Bluetooth headphones or speakers are connected. The cleaner needs your iPhone's built-in speaker. Very low tones can be quiet on small speakers, which is normal.
How do I clean dust out of my speaker?
Run Deep clean once or twice. Its vibrations help shake loose dust and lint out of the speaker grille.
For dust that stays, gently brush the grille with a soft, dry brush. Don't use sharp objects, liquids or compressed air, which can push dirt further in or damage the speaker.
Which cleaning mode should I use?
Quick clean (15 seconds, free) is enough after a splash. 30 s and 60 s cleans run longer for more water, and Deep clean adds vibration to shake out stubborn droplets. The longer modes are part of Speaker Cleaner Pro.
dB Meter, Speed Meter and tests
The dB Meter or Speed Meter shows nothing.
These tools need microphone or location permission. Go to Settings > Apps > Speaker Cleaner and allow Microphone and Location (While Using the App). The Speed Meter needs a clear view of the sky for an accurate GPS signal, and readings start once you begin moving.
How accurate are the readings?
The dB Meter uses your iPhone's microphone and gives an estimate, not a calibrated measurement. Speed depends on GPS quality and can be less accurate indoors, in tunnels or between tall buildings. Never use the Speed Meter while driving.
Does the app record audio or track my location?
No. Audio and location are only processed live on your iPhone while you use those tools. Nothing is recorded, saved or sent anywhere. See our Privacy Policy.
Speaker Cleaner Pro
What's included in Pro?
Pro unlocks 30 s, 60 s and Deep cleaning, the frequency sweep test, and unlimited tone generator, dB meter and speed meter. It's available as Pro Weekly ($3.99/week) or Pro Yearly ($19.99/year) in the US; your local price is shown in the app.
How do I restore my purchase on a new iPhone?
Sign in with the same Apple Account you used to subscribe, open Speaker Cleaner, then tap Restore on the Pro screen or Restore Purchases in Settings.
How do I cancel?
Open the Settings app, tap your name, then Subscriptions, choose Speaker Cleaner and tap Cancel Subscription. You can also tap Manage Subscription in the app's settings. Cancel at least 24 hours before your renewal date to avoid the next charge. Pro stays active until the end of the current period.
Can I get a refund?
All payments are processed by Apple, so we can't issue refunds ourselves. Request one at reportaproblem.apple.com.
My payment failed. Will I lose Pro?
If Apple can't renew your subscription, the app shows a banner asking you to update your payment method. Update it in your Apple Account settings, to keep Pro.